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FAQ’s

Frequently Asked Questions

  • We offer a range of insurance products including life insurance, health insurance, and Medicare plans. Our services cover individual and family health plans, term and permanent life insurance, and various Medicare options including Original Medicare, Medicare Advantage, and Medicare Supplement plans.

  • Choosing the right insurance plan depends on your individual needs, health status, budget, and preferences. Our experienced brokers can assess your situation and help you compare different plans to find the best fit. We recommend scheduling a consultation to discuss your specific requirements and explore your options.

  • As independent brokers, we work with multiple insurance carriers, allowing us to offer you a wider range of options. We can provide unbiased advice, help you compare plans from different companies, and often find better rates than if you went directly to an insurer. Our service comes at no additional cost to you, as we're compensated by the insurance companies.

  • It's a good idea to start learning about Medicare about 6 months before your 65th birthday. The Initial Enrollment Period for Medicare begins 3 months before the month you turn 65 and lasts for 7 months. We can help you understand your options and ensure you enroll on time to avoid potential penalties.

  • Yes, you can generally change your insurance plans, although the process and timing may vary depending on the type of insurance. For health insurance, you can typically make changes during the annual Open Enrollment Period or if you experience a qualifying life event. For life insurance, you may be able to adjust your coverage as needed. Medicare also has specific enrollment periods for making changes. Our brokers can guide you through the process of updating your coverage as your needs evolve.

Our Reviews

What Our Clients Are Saying

Hear From Satisfied Customers Who Trust Our Insurance Services

  • Marta Conlon Maryland

    "Kayla was pleasant to work with and was able to procure insurance for my daughter. She spent extra time with me, explaining and reexplaining things. She went over and beyond for us and was always so sweet and patient. I highly recommend this young woman!"

  • Amber Middleton Pennsylvania

    "Kayla has been fantastic to work with over this last year and has been extremely helpful whenever I need advice on how to handle certain situations with my insurance! I highly recommend using her services for your insurance needs!"

  • Marla Gomez Georgia

    "Having Kayla Pugh as an agent has been a God send. She has walked me through each step of the way. Always returns my phone calls. Really dedicated and proud of her job. She's a 5 star employee."

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